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Terms and Conditions


  1. The standard terms and conditions PT. Centrado Prima International (herein after referred to as the Company) and the Buyer, unless otherwise noted on a company quotation or order acknowledgment. In the event of a conflict between the provisions of a company quotation or order acknowledgment and the standard terms and conditions as stated herein, the provisions of the company's quotation or order acknowledgment shall prevail.
  2. No part of these standard terms and conditions may be altered nor may any additions or deletions be made unless authorized in writing by the Company.



  1. Quoted prices shall not include VAT, packing, transportation, packing, erectioning. Commissioning, accommodation and loading/unloading at site unless agreed in writing by company's Marketing Director/Manager.
  2. Quoted prices are subject to change without prior to notification.


Purchase Orders

  1. All purchase orders shall be subject to the approval of the Company’s Director/Manager. The Company shall reserve the right to decline any order.



  1. Quotations which states an estimated shipping schedule. It shall be the Company’s intent to honor this schedule if at all possible.
  2. The Company shall not be held liable for delay in performance or failure to perform its obligations, if such delay or failure to perform results from situations not reasonably within the Company’s control including acts of God, strikes or other labor disputes, civil or military insurrection or riot, delays in transportation, delays as a result of poor vendor performance; casualties such as fire or explosion, or the acts, regulations, or restrictions of governmental authorities
  3. Schedule shall be based on current production capabilities and shall supersede what stipulated in the quotation.
  4. Modification of existing orders by the Buyer may cause a change in the originally stated shipping schedule.


Cancellation and Modification

  1. The Company may hold the Buyer liable for any expenses incurred or commitments made on any purchase order that is canceled or modified by the Buyer.
  2. Modification :
    • No Fee is applied if the Company has not started producing or ordering the goods.
    • Fee is applied if the Company has started producing or ordering the goods
  3. Cancellation :
    • Penalty 25% of Standard Goods
    • Penalty 40% of Non Standard Goods.



  1. Down Payment 40% and 60% before delivery. Other methods of payment available upon approval by the Company.


Warehouse Stocking Fee

  1. Goods are not collected after 2 weeks of notification to the Buyer. The stocking fee of monthly 5% of total goods shall be applied.
  2. The Company shall not be held liable for goods damage in the warehouse upon stocking.
  3. The Company reserves the right to auction after 90 days if goods not collected or paid warehouse stocking fee.



  1. The Company warrants its transformators to be free of defects in material and workmanship as conditioned herein for a period not to exceed twelve (12) months from the date of initial installation or eighteen (18) months from the date of manufacture. During the warranty period the Company’s obligation shall be limited to the repair or replacement of defective goods.
  2. The Company shall not be held liable for any indirect or consequential damages or any expenses beyond the repair or replacement of goods covered by this warranty.
  3. The Company shall not be held liable or responsible or be charged for late deliveries, penalties, special, incidental or consequential damages as a result of any contract agreements between the Buyer and any other party. The total responsibility of the Company is to supply the transformators specified, and if the goods do not meet the specifications, to repair the goods to meet the specifications.
  4. The Company shall not be responsible for securing or complying with any government standard, requirement or approval unless specifically stated in the Company’s quotation. The Company shall not be held liable or responsible for special, incidental or consequential damages, or any penalties, fines, assessments, costs, expenses or damages of any type related to any said governmental standard, requirement or approval.
  5. To be covered by this warranty goods must be received, stored, installed, operated, and maintained by the Buyer in accordance with the Company’s recommendations and accepted industry practices and must not have been subjected to accident, alteration, abuse or misuse. This warranty applies only to goods stored or operated in normal environments and does not apply to goods stored or operated in corrosive environments such as encountered in coastal and certain industrial areas.
  6. To qualify for repair or replacement under the provisions of this warranty, defective transformator must be returned to the Company’s factory in Cibitung, Bekasi. The Company shall assume no liability for expenses incurred for the repair of transformators except at the Company’s own repair facilities.
  7. The Buyer shall obtain written authorization before returning defective transformator to the factory. The Company shall not be responsible for transformators returned without authorization.
  8. Defective goods being returned to the factory under the provisions of this warranty shall be returned freight prepaid. The Company shall return repaired or replaced transformator to the Buyer freight prepaid.
  9. The Company shall not be responsible for testing, repairs or replacement by others without the Company's written consent. Any of the aforementioned work performed without written consent will be at the Buyer's expense.
  10. Under no circumstances is the Company responsible for any in/out charges associated with the Force Majeure; flood, earthquake, lightning, riots and mistreatment from the Buyer.

Office & Factory

Contact Transformer & Stabilizer 
Phone : (021) 2925-5900, (021) 2925-5905

Faximile : 
(021) 2925-5916, (021) 2925-5917

Main Office 
Tol Cikampek KM. 26 Jl. Inspeksi Tarum Barat - Bekasi - Jawa Barat  17530 - INDONESIA

Jakarta Office 
Jl. R.E Mardinata No. 100 Blok C1 - Jakarta Utara - DKI Jakarta - INDONESIA

Bantar Gebang KM.11 Bekasi


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